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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Colbert

August 20, 2026

5  out of  5
rating by David Colbert
"The service is outstanding. Prompt and friendly."
We responded:
"Wow, thank you for the 5-star review, David! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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poncoolride

March 25, 2026

5  out of  5
rating by poncoolride
"Excellent!"
We responded:
"Thanks so much for the amazing review, poncoolride! We really appreciate your support here in Okanogan . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Donna Dahlquist

July 28, 2022

5  out of  5
rating by Donna Dahlquist
"Very helpful"
We responded:
"Thank you for the 5 star rating and thank you for your business!"
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Dezra Nelson

April 30, 2022

5  out of  5
rating by Dezra Nelson
"The ladies are so sweet and helpful"
We responded:
"Thank you for taking the time to review us Dezra! We appreciate it!"
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Tyler Jacob

March 16, 2022

5  out of  5
rating by Tyler Jacob
"I have had my insurance with Brett for over 10 years and I'm always able to get quick service from both Brett and Jan. I highly recommend them"
We responded:
"Thank you for the review Tyler!"
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Constance Zimmerman

March 4, 2022

5  out of  5
rating by Constance Zimmerman
"Staff offered exceptional assistance to me with obtaining a policy, answered all of my questions and saved me substantial cost on my auto and homeowners insurance. I could not be more pleased!"
We responded:
"Thank you for the kind review and thank you for your business! We are glad we that we saved you money on your insurance and look forward to helping you with all of your needs for years to come!"
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A&K Todd

March 2, 2022

5  out of  5
rating by A&K Todd
"Brett has been our insurance agent for 10 years and has always provided great service and excellent advice. Brett and his team are great to work with - we highly recommend."
We responded:
"Thank you for the great rating and thanks for letting us take care of your insurance needs for all these years!"
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Alex Bogden

February 25, 2022

5  out of  5
rating by Alex Bogden
"Great rates and excellent customer service. Highly recommended."
We responded:
"I really appreciate the nice review! Thanks for choosing our office out of all the options for car insurance in Omak !"
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ricky martin

July 20, 2021

5  out of  5
rating by ricky martin
"Brett Sasseen is a, larger than life agent!"
We responded:
"Haha thank you for allowing us to take care of your insurance needs Ricky and Mel!"
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Michael Ramirez

March 7, 2020

5  out of  5
rating by Michael Ramirez
"Great office. Highly recommend."
We responded:
"Thank you!"
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Marcelo Ronquillo

March 3, 2020

5  out of  5
rating by Marcelo Ronquillo
"For insurance this is the best place in town!!"
We responded:
"Thanks man! We appreciate your business!"
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Jennifer Bates

February 22, 2020

5  out of  5
rating by Jennifer Bates
"Wonderfully nice staff; friendly, helpful, and knowledgeable. And the building is gorgeous!"
We responded:
"Thank you for the great review and the compliments! We really appreciate you!"
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Katie Quintasket

February 21, 2020

5  out of  5
rating by Katie Quintasket
"I went in for a quote and Phil Bates was so quick to get back to me hope to business very soon!"
We responded:
"Thank you for giving our office a chance to help you with your insurance needs! Phil is great and will get you taken care of. Thanks for the review!"
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bj coffey

February 21, 2020

5  out of  5
rating by bj coffey
""Its Phil, from State Farm" doesn't quite have the same ring to it, however I can assure you that Phil, from State Farm will work 10 times as hard as that Jake guy to get you the best policies that fit your needs!"
We responded:
"Phil is the best! Thank you for allowing him to help you with your insurance needs! Phil has a great following in the okanogan omak area and beyond"
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Jorge Lopez

February 21, 2020

5  out of  5
rating by Jorge Lopez
"Thank you! phill for talking to me about State farm!"
We responded:
"Thank you!"
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Michael Kimsey

February 21, 2020

5  out of  5
rating by Michael Kimsey
"Phil Bates is a pretty swell guy, bubbly, energetic and full of useful information. Great agent all around. 15/10 would recommend."
We responded:
"Thank you for the great review! Phil is a great asset!"
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Jerri Bates

February 21, 2020

5  out of  5
rating by Jerri Bates
"Phil at Brett Sasseen's office was able to get us coverage for 2 vehicles and homeowner's. All for less than just the vehicles at the previous company."
We responded:
"Thank you Jerri! We are lucky to have Phil and I am glad he could save you on your auto and home insurance!"
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Caleb Yaksic

February 21, 2020

5  out of  5
rating by Caleb Yaksic
"Phil bates was amazing. Built me a beautiful quote for my home and auto insurance. Told all my friends and family"
We responded:
"Thank you Caleb. Phil is great and referrals are the greatest thank you you can give!"
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James Miller III

February 20, 2020

5  out of  5
rating by James Miller III
"I highly recommend Brett Sasseen as a State Farm Agent. He is knowledgeable and takes the time to listen. He took the time to explain to me about life insurance and how it can be used to protect my family from the unexpected. If you don't understand insurance and want to, Brett is the perfect guy to talk to."
We responded:
"Thanks James!"
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Professor P

February 17, 2020

5  out of  5
rating by Professor P
"Best service of any insurance agency I’ve ever dealt with. And their rates are surprisingly affordable compared to other companies."
We responded:
"Thank you!"
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Rory Ella

February 17, 2020

5  out of  5
rating by Rory Ella
"Brett’s office is truly exceptional. Invaluable insight into your financial life! I couldn’t recommend a call to these folks enough."
We responded:
"Thank you Rory! I appreciate the review!"
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Misty V

February 17, 2020

5  out of  5
rating by Misty V
"Brett is a highly experienced insurance agent. I would definitely recommend him and his qualified team."
We responded:
"Thank you Misty!"
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jared brandeberry

February 16, 2020

5  out of  5
rating by jared brandeberry
"Brett has been our agent for over 10 years. He has walked us through many complicated situations and is always willing to sit down and explain what’s best for us. He and his team have provided great customer service and never try to sell us something that isn’t in our best interest. Brett is a great agent who knows the business and we are lucky to have him."
We responded:
"Thanks man! I appreciate the review and your business!"
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Mitch Dore

February 16, 2020

5  out of  5
rating by Mitch Dore
"Great local agent with years of experience! Highly recommend!"
We responded:
"Thanks for the review man! Hope things are well with you!"
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Barry Grimmett

February 13, 2020

5  out of  5
rating by Barry Grimmett
"Great agent! Great team!"
We responded:
"Thank you!"